GEO Insights

A response team coordinating facts and updates during the first hour of a communications crisis

The First 60 Minutes of Crisis Communications: A Response Framework

The reporter is waiting. Customer support has three versions of the story. The CEO wants a statement. Before anyone posts, decide who can confirm facts and who can authorize the response. Treat first 60 minutes...

Leadership team rehearsing a crisis communications tabletop exercise in a meeting room

Crisis Communications Tabletop Exercise: How to Test Your Plan Before a Real Event

The reporter wants an answer. Your operations lead is still checking the facts. The CEO is traveling. A crisis communications tabletop exercise lets your team rehearse that tension before anyone has to make a p...

Conceptual newsroom discussion for evaluating a media relations agency

How to Evaluate a Media Relations Agency

A stack of press clips is not a hiring strategy. Before you choose a media relations agency, decide which audience you need to reach, what you can credibly say, and what a useful result would look like. Then te...

Conceptual illustration of media coverage, search visibility, and AI source citations

How Media Mentions Influence Google and AI Search

A press hit and a search result are different deliverables. To judge how media mentions influence Google and AI search, separate three questions: what was published, what buyers can find, and what an answer act...

Tourism organization team comparing destination marketing agency strategies

Best Destination Marketing Agencies for Tourism Organizations

Choosing among the best destination marketing agencies is less about finding a universal winner and more about matching a partner to your destination, mandate, internal team, and visitor economy. A statewide to...

Crisis communications monitoring command center reviewing media signals and escalation paths

Crisis Communications Monitoring: What to Track Before an Issue Escalates

A reputation issue rarely arrives as one clean, obvious event. It may begin with a customer complaint, an unusual search result, a reporter inquiry, or several posts repeating the same allegation. Crisis commun...

Leadership team conducting a crisis communications audit and coordinating response decisions

Crisis Communications Audit: How to Evaluate Organizational Readiness

A crisis communications audit shows whether your organization can recognize a fast-moving issue, make sound decisions, and communicate with the right people without losing time to confusion. It tests the operat...

Abstract network illustrating Perplexity brand mentions, source citations and AI visibility tracking

Perplexity Brand Mentions: How to Track Sources, Citations and Recommendations

Tracking AI visibility requires more than searching for your company name once. A useful review of Perplexity brand mentions examines whether the brand appears, how it is described, which pages are cited and wh...

Abstract visualization of Gemini brand mentions across connected AI answer pathways

Gemini Brand Mentions: How Brands Appear in Google AI Answers

A prospect can ask Gemini for a shortlist without ever visiting a traditional results page. That makes gemini brand mentions a practical visibility concern for leaders who want their companies represented accur...

Abstract visualization of tracking ChatGPT brand mentions across AI answers and sources

ChatGPT Brand Mentions: How to Track and Improve Brand Visibility

A buyer can no longer judge search visibility from rankings and traffic alone. ChatGPT brand mentions add another view: whether an AI assistant recognizes the company, includes it in relevant answers, describes...